Jebikart Help Center

I missed the delivery of my order today. What should I do?

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS for more details on when the courier service will try to deliver again.
The delivery of my order is delayed. What should I do?

On the rare occasion that your order is delayed, please check your email & messages for updates.
What should I do if my order is approved but hasn't been shipped yet?

We usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it
If I request for a replacement, when will I get it?

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up.